Every pondless waterfall, bubbler rock or fountain should be properly and thoroughly cleaned each year. We take great care in cleaning every water feature. Each pondless waterfall is completely drained. We will clean the pump vault, biological filters, water feature reservoir, lenses to waterfall lights and water feature pump intakes. We will thin out any overgrown pond plants that you may have. If you have a pondless waterfall that is leaking or a disappearing waterfall that is literally disappearing, a clean out is a good time to make those repairs. All requests are handled on a first come first serve basis. We book up really fast in the spring time so please be patient with us. Hiring a company that is in such high demand is a good sign don’t you think? One of our water feature cleaners will contact you the day before our arrival.

Pondless Waterfall / Bubbler Clean Out (pdf)

Please complete the Pondless Waterfall / Bubbler Clean Out Form, all fields are required.

First Name:*
Last Name:*
Address:*
Email *
Phone:*
Alternate Ph:

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I am a:*
How did you hear about us?*
Are you the property owner?*
Who was your pond built by?*
Is your pump under warranty?*
Date of last clean out/service*
Pond Size - Length/Width/Depth*
Desired Service Date:*

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SERVICE REQUESTED

Please detail the types of services you are needing:*
How long has this been a problem?*
What do you think caused it?:*
Would you like us to bring you any products from our store?*
Products:

A standard Pond Service in the OKC metro area is a $40 trip charge plus $95 an hour plus materials (one hour minimum). This rate is for one service technician. For large or more complex work that requires more than one person (ie, moving large rock), GPU will bill an extra $40 per hour per extra tech. Only one service tech will be sent unless customer requests more than one tech. Ponds outside of the OKC metro will be charged extra for drive time to and from our store. I also understand that if this service call is for a leak detection that Garden Ponds Unlimited cannot guarantee that a leak will be found or repaired. All efforts will be made to find and repair the leak but if the leak continues and/or there is another leak I understand that I will be responsible for payment in full on all services previously performed and any future service calls and materials needed to attempt to repair the leak. I release Garden Ponds Unlimited from all obligations created by or arising out of this service whether known or unknown. GPU is not responsible for loss of life to any fish. All services and products must be paid for at time of service. If paying by credit card a 2.5% convenience fee will be charged. All sales are deemed to have taken place at 200 S. I-35 Service Rd in Moore, OK. I agree to pay Garden Ponds Unlimited according to the terms stated herein.

I agree to services and terms*
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