Does your existing pond, disappearing waterfalls, koi pond or water feature need a repair? We handle just about every repair necessary. We are very timely and professional with all of our pond repairs. Repairs would include replacing a water garden pump, finding a waterfall leak, replacing underwater pond lighting systems etc. Please complete the form below to request a repair. All requests are handled on a first come first serve basis. One of our pond technicians will contact you the day before our arrival. Please note that we do try to prioritize customers whose pond pumps are malfunctioning so that we can help minimize and koi fish losses. Be sure to let us know if you need us to bring you any pond supplies while we are there.


POND / PONDLESS REPAIR FORM (pdf)

Please complete the form below, all fields are required.

First Name:*
Last Name:*
Address:*
Email *
Phone:*
Alternate Ph:

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I am a:*
How did you hear about us?*
Are you the property owner?*
Who was your pond built by?*
Is your pump under warranty?*
Date of last clean out/service*
Pond Size - Length/Width/Depth*
Desired Timeframe*
Please send me a FREE Owner's Manual*
Please replace my filter pads ($36.99 each):*
Please replace my skimmer net/brushes (price varies):*
Would you like us to bring you any products from our store?*
If yes, please list the products you need:

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SERVICE REQUESTED

Please detail the types of services you are needing:*
How long has this been a problem?*
What do you think caused it?:*
Would you like an estimate on anything extra, such as underwater lights, waterfalls or a bubbler?*
Are you interested in our weekly/monthly pond maintenance service?*
A standard Pond Service in the OKC metro area is a $40 trip charge plus $95 an hour plus materials (one hour minimum). This rate is for one service technician. For large or more complex work that requires more than one person (ie, moving large rock), GPU will bill an extra $40 per hour per extra tech. Only one service tech will be sent unless customer requests more than one tech. Ponds outside of the OKC metro will be charged extra for drive time to and from our store. I also understand that if this service call is for a leak detection that Garden Ponds Unlimited cannot guarantee that a leak will be found or repaired. All efforts will be made to find and repair the leak but if the leak continues and/or there is another leak I understand that I will be responsible for payment in full on all services previously performed and any future service calls and materials needed to attempt to repair the leak. I release Garden Ponds Unlimited from all obligations created by or arising out of this service whether known or unknown. GPU is not responsible for loss of life to any fish. All services and products must be paid for at time of service. If paying by credit card a 2.5% convenience fee will be charged. All sales are deemed to have taken place at 200 S. I-35 Service Rd in Moore, OK. I agree to pay Garden Ponds Unlimited according to the terms stated herein. I agree to services and terms*
Digital Signature (REQUIRED)*
Today's Date:*